INTERNET CONNECTION
This system relies on the users internet connection to work with the files in the cloud and for this reason a faster connection is always better.
Internet connetions offered by service providers are best effort. These are carrier and area dependant and are out of our control.
SYSTEM ADDONS
The system is made available with a selection of default addons enabled.
Any changes or modification of the system, its configuration or changes to the default addons will void any support by us on a clients portal and system.
PAYMENT
Default payment system used are via debit orders on the client's account.
Other types of payment that we accept are Credit Card, Paypal, EFT or Bitcoin but this is subject to prior arrangment with our accounts department.
All transactions must be completed before the start of the last day of the month.
All payments must be done in full to avoid account and access being suspended or deleted.
SYSTEM BACKUPS
The system and server backed up daily (Mon-Fri) with a last 1 week backups kept before overridden by the next.
The system and server backed up weekly (Sun) with a last 2 backups kept.
The system and server backed up monthly (1st day of the month) with a last 2 backups kept.
This said it does not negate the responsibility of the client to do their own backups in addition to our backup.
Any backup can fail at anytime and backups are only as good as the last working one.
The secure storage of client data and regular backups are of utmost importance to us and we will always do our best to ensure this.
It is always recommended that clients also do their own extra bacups. It is your data.
COMMISION PAID
To be elligable for referral commision the client referred must have signed up for the service and paid for the first months service.
All referral commision would be paid at the fisrt availible oppertunity after the above point.
for a full and detailed terms and contitions please contact our sales team.